Frequently asked questions
Select the gift box of your choice, add it to your basket, and follow the payment process. Once payment has been made, you'll receive confirmation by e-mail, and can receive the gift box by post, or collect it directly from the Athena Spa hotel in Strasbourg.
The gift box is valid for 2 years from the date of purchase. Please check the specific validity period on the gift box page.
You can book your stay by following the instructions provided with the gift box. You will need to contact the Athena Spa hotel directly to arrange the date of your stay by telephone on 03 88 30 10 30 or by e-mail: contact@athenaspahotel.com
Yes, some personalization options are available. You can add a personal message, as well as choose extras such as a bottle of crémant or a bottle of champagne in the room when you place your order.
You can convert the value of your gift box into a gift voucher. Thanks to this trick, you can convert your fixed-value gift box into a free-value gift voucher that can be used at any of our service outlets or points of sale, in accordance with our general terms and conditions of sale.
You can make payments on our website using the following credit cards: CB, Visa, MasterCard and American Express.
Contact us directly by phone on 03 88 30 10 30 or by e-mail: contact@athenaspahotel.com and we'll help you solve the problem.
You can check the value of your e-gift card here.
You have up to two days before noon to cancel without incurring any charges. After this time, the package will be billed and cannot be reused.
For women, authorized swimwear includes one-piece and two-piece suits. For men, boxer shorts and swim shorts are accepted.
If you have any questions not answered in this FAQ, please don't hesitate to contact us by phone on 03 88 30 10 30 or by e-mail: contact@athenaspahotel.com